FAQ 2019-12-18T17:06:50+00:00

ZombiBox Frequently Asked Questions

What is ZombiBox™? ZombiBox is changing. It’s evolving into a new species of subscription box. Not only will ZombiBox continue to off the best zombie apocalypse survival and outdoor adventure gear in our survival series of boxes, we’re expanding into the entertainment industry to include gaming, movie gear and memorabilia, and loads of geek technology gadgets and gear!

We will have TWO kinds of ZombiBoxes. You will be able to choose which one you want each month. You’ll be able to switch it up between the two. Choose between RED or BLUE box. The red or the blue pill. How deep does the rabbit hole go?

SURVIVAL: A survival gear supply box delivered to your home. We supply people all across the USA with high quality practical survival gear. ZombiBox comes packed full of useful real-world survival equipment, camping gear, and prepping supplies.

GAMING AND TECH: ZombiBox is focusing heavily on gaming, movies, TV and tech! As if the survival gear wasn’t cool enough, the game industry beckons. Our founder is an avid gaming and a huge movie buff. He’s also a techie and loves all new tech! It makes sense to expand into this genre. ZombiBox will include gamer gear and tech gadgets from all genres of gaming and movies. Stay tuned!

Why the name ZombiBox™? Because, ZOMBIES! The Zombie Apocalypse is coming and you must prepare. Zombies aren’t just the undead, they’re the unprepared. Gear up now! Don’t wait until it’s too late. Zombies aren’t just the undead…they are the millions of unprepared people who don’t have the common sense enough to get ready and be prepared for emergencies. Natural disasters, political upheaval, riots, blackouts, earthquakes, tornadoes, floods, hurricanes, and disease outbreaks are all things that could seriously effect massive damage and chaos on the population at any given time. The U.S. Government even uses the fictional “Zombie Apocalypse” scenario to train emergency response and first responder teams for crises within our borders and abroad. It works. It allows people to run through emergency scenarios so they can be trained to respond appropriately to any given disaster scenario. Being ready, being prepared is what ZombiBox™ is about. Besides that, Zombies are just badass!

What’s in a ZombiBox? Quality survival and outdoor gear, knives, EDC, tactical equipment, and prepping supplies. Not some cheap no-name generic crap people can buy at a convenience store. Survival depends on quality gear and we don’t trust our lives to crap gear. Period. ZombiBox helps you survive. We take survival very seriously and know that quality survival gear is gear that will help keep you alive. Never trust your life to cheap gear. We pride ourselves on selecting and testing every survival gear product we put in ZombiBox. If we wouldn’t use it ourselves in a real-world survival scenario, it doesn’t go in the box. It’s that simple. Every survival gear product we put in ZombiBox meets or exceeds our rigorous testing and quality standards. Our team has over 30 years of survival and outdoor experience and we know good gear. We test all our products to provide you with survival gear and a brand you can trust. Don’t buy your survival gear from anyone who throws a bunch of cheap, low quality gear in a box and calls it cool. That ain’t cool. Especially when your life depends on it. We also don’t put a bunch of useless swag in our boxes either.

How long is my subscription for? Your ZombiBox subscription is for 30 days and goes month to month. Your subscription will auto-renew each month. You can cancel at anytime. There are no contracts. We know you’ll love the survival gear you receive, and we hope that you will be our customer for years to come!

How often and when will I be billed? You will be billed every 30 days, from the day of the month you originally signed up. For example: If you signed up on the 15th of the month your subscription will auto-renew and you will be billed on the 15th of each month.

What ZombiBox will I receive? If you order BEFORE before the 15th of the month you’ll receive the CURRENT month’s box. If you order AFTER the 15th of the month you’ll receive the next month’s box.

Do you ship internationally? Right now only ship within the United States.

Do you ship to P.O. Box? No. We do not ship to P.O. boxes. You must have a street address to order ZombiBox.

Can I get a refund? Due to the nature of a survival gear subscription box, we cannot offer refunds.
However we do offer a 100% Satisfaction Guarantee. If you’re not satisfied with any product for any reason let us know within 3 days of receiving your box and we’ll make it right for you. We purchase products for ZombiBox based on the number of paid subscribers we have. We order from our suppliers on a monthly basis based on what we need to fill all our subscribers orders. Sometimes we may have surplus survival and outdoor gear items which we will sell in our survival gear store. ZombiBoxes which go unsold will be sold in the survival gear store at a premium.

An item was broken or damaged in shipment, what do I do? Let us know immediately and we’ll replace the item for you or give you a credit to use to purchase survival gear in our online survival gear store.

How much is shipping? Shipping costs vary widely based on destination, size and weight of the box. On average you can expect about $10 to $20 inside the lower 48 states for shipping, depending on your membership level, size and weight of the box. For example the ELITE box has more gear therefore it can cost up to $20-$25 to ship depending on the weight of the box for that month. If you’re a member of the ZombiBox VIP Club you will get FREE shipping on your monthly ZombiBox for PRO, PREMIUM and ELITE level boxes, plus you’ll also get up to 20% off survival gear in our store.

Can I subscribe to ZombiBox now? You can join ZombiBox as a VIP Club member in preparation fro our official relaunch, but we are not currently shipping boxes. We know you’re excited, we are too. ZombiBox will relaunch soon.

More questions? Got a suggestion for a product you want to see in your ZombiBox?

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